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How does Manifest AI work? Automating customer experience is too small a problem to solve with AI

How does Manifest AI work? Automating customer experience is too small a problem to solve with AI

Manifest is an AI shopping assistant for eCommerce store fronts!

You can imagine as a human sales assistant sitting on your online store, who knows how to take care of your customer + gently nudging them to make a purchase.

It does various things like answering questions, engaging customers using a realtime built quizzes, nudging them if there's a cart drop offs, helping them a quick access to reviews and ratings, taking care of order cancelation, exchange & passing on the request to a human incase there's an escalation.

Sounds like a dream, isn't it? But that's the power! Forget about solving small use cases such as automating your customer experience or nudges, AI has leap frogged in ways that are un-imaginable and brands are using these advancement and see upticks in their growth journey!

Today, I'll cover how Manifest AI has been able to cover all of at once? How does it work?

Manifest AI first understands the intent of the customer, either via his actions or the question it asks to the AI assistant.

Once the intent is understood, it starts to look out for the most relevant data source like your storefront information, products, CRM, external websites if added.

Finally, it generates an output, it could be in the form of a nudge, product recommendation, asking to play a quiz, handling order enquiries, or simply replying back with a textual response.

There is no need to build a flow or do anything manual to set up the AI Assistant and the beauty of it continues to grow once you make it live, it continuously keeps training on the live interactions and keeps becoming better.

If you would love to use Manifest AI for your storefront. Get yourself a seat on our demo: https://getmanifest.ai/demo