Ace Blend Stopped Losing Buyers to Unanswered Questions
33% of Ace Blend's total sales now come from AI-assisted conversations. Here's how a plant-based nutrition brand turned customer skepticism into a conversion engine.
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BIK Product Update March'26
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New Journey's Store Router Behavior
We’ve upgraded the Journeys Store Router to make routing more predictable and interruption-free. Keyword flows are now prioritized first, followed by AI routing when no keyword
Manifest AI News: March'26
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AI Product Specialist Embed - Big Guidance. Small Footprint
One concern we kept hearing from merchants was simple:
“Your AI assistant works well, but it takes too much space on my product page.”
So we rebuilt it.
Manifest AI News: February'26
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Advanced Data Sources in Manifest AI
1.1 Bulk Upload of FAQs – Train Your AI in Minutes
Upload FAQs in bulk using an Excel file to instantly train Manifest, so there’s no need to add
BIK Product Updates Feb'26
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Smart Retry for Campaigns - Higher Delivery, Less Effort
Smart Retry automatically retries failed WhatsApp messages within a selected time window of 2 hours to 5 days (default is 48h), instead of stopping at a fixed
Manifest AI News: January'26
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WhatsApp Calling in BIK Helpdesk - When Conversations Need a Voice
When chat isn’t enough,
Some customer interactions require a genuine conversation. Urgent delivery issues. High-value shoppers. Complex questions.
That’s why WhatsApp Calling is
BIK Product Updates Jan'26
Welcome to this month’s BIK - News, your monthly product updates
Let’s dive in 👇
WhatsApp calling in BIK Helpdesk - When Conversations need a voice
When chat isn’t enough
Some conversations need a real voice.
Agents can now make and receive WhatsApp voice calls directly inside BIK Helpdesk, with
