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In today's digital age, eCommerce is more popular than ever before. In fact, global eCommerce sales are expected to reach $4.9 trillion by 2021. If you're an eCommerce business owner, it's important to have an efficient eCommerce tech stack to support your growth.

Zendesk is a customer service platform that helps businesses provide excellent customer experiences. It offers a variety of features, including a ticketing system, knowledge base, live chat, and CRM. Zendesk is used by businesses of all sizes, from small startups to large enterprises. In this blog post, we will discuss,

Train a chatbot on your own documents has become essential for businesses seeking to improve customer service efficiency. According to recent data, custom-trained chatbots can reduce response times by up to 50% and increase customer satisfaction ratings significantly. This guide will walk you through the process of training your chatbot

In today's globalized world, e-commerce businesses need to be able to cater to customers from all over the globe. This means providing multilingual customer support. Multilingual customer support is essential for providing a positive customer experience and building trust with customers from different cultures. Read the full blog

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With the hyper-competitive e-commerce industry and changing dynamics, it is crucial for small and medium-scale businesses to determine what's best for them from the beginning. It can involve third-party channels and social media platforms for selling the products or the hosting partner for the e-commerce store. Regardless of

In the rapidly evolving landscape of online commerce, staying ahead of the competition requires more than just a quality product and an attractive website. To achieve sustainable success, eCommerce businesses need to implement effective ecommerce growth strategies that align with the ever-changing preferences and behaviors of consumers. From enhancing customer