Jatin Budhlani

In 2024, the landscape of online customer engagement and review management tools continues to evolve, offering businesses a variety of options beyond Yotpo. Whether you're looking for more affordable solutions, different feature sets, or better integration capabilities, the market has responded with several strong contenders. This blog explores

Every business interaction shapes a customer's perception. But what happens when things go wrong, or a question arises? Mastering common customer service scenarios empowers you to navigate these customer service situations smoothly. This guide explores 10 essential scenarios you might encounter, equipping you with practical strategies to turn

Although ActiveCampaign is a potent marketing automation tool, not everyone will find it to be a perfect fit. There are several Activecampaign competitors available, depending on what you're searching for—a better pricing range, a certain feature set, or an interface that is easier to use. We'

If you're new to email marketing, MailerLite is a terrific solution, but as your list develops and your needs change, you may need a more advanced platform. We look at nine of the top alternatives to Mailerlite for 2024 in this blog. We'll explore the capabilities

In 2024, small businesses face the ever-present challenge of building and maintaining customer loyalty in a competitive market. Loyalty apps have emerged as a key tool in this endeavor, offering innovative ways to reward repeat customers and encourage engagement. This blog explores seven leading loyalty apps tailored for small businesses,

Ecommerce catalog management, as used in e-commerce, is the deliberate process of developing, refining, and preserving extensive product data. This contains information such as SKU (Stock Keeping Unit) numbers, thorough descriptions, crisp photos, precise specs, and uniform classification throughout all of your sales channels.  A better customer experience, improved inventory