Manifest AI News: June'26

Welcome back to Manifest AI - News, your monthly product update.

Your store now listens, understands, and remembers.

Three updates this month - one turns your bot conversations into business intelligence, one makes shopper interactions feel like a real app, and one opens Manifest to an entirely new platform.

Let’s dive in 👇

Voice of Shopper Insights - Your bot was talking to customers. Now it tells you what they said.

Every conversation your Manifest AI bot has had is now a data point. VoS Insights automatically analyses customer chats and surfaces sentiment trends, trending topics, product-level friction, and buying intent patterns. You can drill down from any insight directly into the actual customer conversation that triggered it. No manual chat reading, no guessing what's frustrating buyers. The answers were always in your conversations. Now you can actually see them.

Use cases:

• Merchants with high conversation volume who want to spot friction before it becomes churn
• CX teams identifying which products generate the most confusion or complaints
• Merchandising teams using customer intent data to inform buying decisions
• Support teams catching recurring issues before they flood the helpdesk

Why it matters:

• Turns passive bot conversations into active business intelligence
• Spots customer friction before it becomes a support ticket or a lost sale
• One-click drill-down means you go from insight to evidence in seconds
• Useful across CX, merchandising, support, and marketing — not just one team

Smart User Inputs - No more typing. Shoppers just tap.

Instead of asking shoppers to type out their order number, email, or preference, Manifest now shows structured input fields right inside the chat. A shopper tracking an order taps to confirm their email, selects their issue type from a list, and moves through the flow in seconds — no typing, no copy-pasting, no drop-off. It works across cross-questioning, agentic AI flows, pre-handover data collection, and live chat. Every input selected gets passed cleanly into transcripts and handover mediums so your team always has full context.

Use cases:

• Order tracking flows where shoppers need to verify email or phone before seeing details
• Returns and cancellation flows with structured reason selection
• Pre-agent handover where collecting intent before routing saves agent time
• Any agentic flow where free-text input was causing drop-off or errors

Why it matters:

• Dramatically reduces drop-off in flows that previously required typing
• Makes demos feel like a polished app, not a bot conversation
• Cleaner data collection means better handover context for agents
• Works across every Manifest AI flow and no extra setup needed

WooCommerce Support - Manifest AI is platform agnostic now.

Manifest AI now works natively on WooCommerce. WooCommerce store owners can sync their product catalogue to Manifest AI and deploy the assistant directly on their website - same setup, same AI, just on a different platform. In the meantime, it can be set up via a REST API flow. If you've been holding off on Manifest AI because you're not on Shopify, that reason no longer exists.

Use cases:

• WooCommerce brands that want AI-powered product discovery and chat on their store
• Merchants running both Shopify and WooCommerce storefronts
• Agencies managing WooCommerce client stores who want to add Manifest AI to their stack
• Brands migrating from Shopify to WooCommerce who don't want to lose Manifest AI

Why it matters:

• Opens Manifest AI to an entirely new merchant base beyond Shopify
• WooCommerce powers over 30% of ecommerce stores globally, this is a big unlock
• Same Manifest AI experience, zero re-learning for merchants already familiar with the product.

👋 That’s a wrap

You made it to the end - you’re now 5x more AI-savvy than you were 5 minutes ago. Got feedback? Send us an email at support@getmanifest.ai, we read every single message.