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Manifest AI Pricing (2026): $0.05 per AI Reply, Free Helpdesk, 80%+ Automation Guaranteed
Pay only for AI replies at $0.05 each. The BIK helpdesk is free with unlimited seats and tickets, annual plans get unlimited AI, and we guarantee 80%+ automation in 30 days.
Updated October 2026 · By Sonakshi Nathani, Co-founder and CEO, Manifest AI by BIK
Short answer: Manifest AI charges only for AI replies: $0.05 per AI reply, with a minimum of 10,000 replies ($500) a month. A conversation averages 3 AI replies, so that's about $0.15 per AI-handled conversation. Use Manifest AI with BIK and the BIK helpdesk is free, with unlimited seats and unlimited tickets. Start with a 30-day free trial or a 90-day paid pilot. On an annual contract, your price is fixed for the year and AI replies are unlimited, however much you grow. We guarantee 80%+ automation within 30 days and 90%+ after that, or your money back. And our team builds your agents and automations for you, with no limit, for as long as you're a customer.
How Manifest AI pricing works
| What you pay for | Monthly billing | Annual contract |
|---|---|---|
| AI replies | $0.05 per AI reply. Minimum 10,000 replies ($500) a month; 20,000 replies = $1,000, and so on. | One fixed price agreed upfront from your current volume. Unlimited AI replies for 12 months, even if your volume doubles. |
| BIK helpdesk (with Manifest AI + BIK) | Free: unlimited seats, unlimited tickets | Free: unlimited seats, unlimited tickets |
| Building agents and automations | Included, unlimited | Included, unlimited |
| Onboarding and support 7 days a week | Included | Included |
No per-seat fees, no per-ticket fees, no resolution fees and no helpdesk add-ons. BIK's marketing features (WhatsApp, Instagram and email campaigns, journeys, segments) are billed separately, by unique contacts.
Try it first: 30-day free trial or 90-day paid pilot
| Option | Length | Best for |
|---|---|---|
| Free trial | 30 days | Seeing Manifest AI work on your store before you pay anything |
| Paid pilot | 90 days | Larger brands that want to prove automation rate and ROI at real volume before signing an annual contract |
Either way, our team builds your agents during the trial or pilot, so you are testing the real thing, not a demo.
What counts as an AI reply
An AI reply is one message a Manifest AI agent sends to a customer, on website chat, WhatsApp, Instagram, email or voice. Replies your human team sends from the helpdesk are never billed. On average, an AI-handled conversation takes 3 AI replies.
How the annual contract works
We agree one annual price based on your volume when you sign. That price doesn't change for 12 months. If you sign at 500,000 conversations a year and grow to 1 million during the year, you pay the same. Growth, a viral product or a Black Friday spike never turns into a surprise bill.
What's included
- A free helpdesk. With Manifest AI and BIK, the BIK helpdesk costs nothing: unlimited seats and unlimited tickets for your human team, across WhatsApp, Instagram and email, with AI summaries, labels, priorities and reply templates.
- Unlimited agent and automation building. We're a platform and a team. We build your agents during onboarding and keep building new agents and automations for as long as you're a customer. You never get handed an empty builder.
- Support and selling agents: order tracking, returns, cancellations, product recommendations, quizzes, a fit predictor and cart recovery.
- Every channel: website chat, WhatsApp, Instagram, email and voice.
- Works with your stack: Shopify, WooCommerce, BigCommerce or any platform through our API. Prefer your current helpdesk? Manifest AI also hands off to Gorgias, Zendesk and Freshdesk.
- Live in about 2 weeks, with support 7 days a week.
- Security: SOC 2, ISO 27001 and GDPR.
Our guarantees
| Guarantee | If we miss it |
|---|---|
| 80%+ automation within 30 days of going live | Your money back |
| 90%+ automation after that | Your money back |
Automation means the share of eligible customer conversations resolved by Manifest AI without a human agent replying. Eligibility and full terms are set out in your contract. For comparison, Richpanel guarantees 50% automation in 30 days.
A worked example
A brand with 8 support agents and 10,000 customer conversations a month, where AI handles 80% (8,000 conversations) at 3 AI replies each.
| Tool | Seats | AI | Approx. monthly total |
|---|---|---|---|
| Manifest AI + BIK (monthly) | $0 (helpdesk free) | 24,000 replies × $0.05 = $1,200 | ~$1,200 |
| Manifest AI + BIK (annual) | $0 | Fixed price from today's volume, unlimited replies | ~$1,200, locked for 12 months even if volume doubles |
| Richpanel (annual) | 8 × $99 = $792 | 8,000 × about $0.20 = about $1,600 | ~$2,390 |
| Gorgias (Advanced, monthly) | Unlimited seats; $900 for 5,000 tickets + $1,800 for 5,000 more | 8,000 × about $0.85 = about $6,800 | ~$9,500 |
| Zendesk (Suite Professional, monthly) | 8 × $149 = $1,192 | (8,000 − 80 included) × $1.50 = $11,880 | ~$13,070 |
Competitor figures use public list prices as of October 2026: Richpanel, Gorgias with AI rates from eesel's breakdown, and Zendesk. Negotiated prices will differ.
How Manifest AI pricing compares
| Tool | Helpdesk seats | AI pricing | Automation guarantee | Who builds the agents |
|---|---|---|---|---|
| Manifest AI + BIK | Free, unlimited seats and tickets | $0.05 per AI reply (~$0.15 per conversation), $500 minimum; unlimited on annual | 80%+ in 30 days, 90%+ after, or money back | Our team, unlimited |
| Richpanel | $99 to $119 per seat/month | About $0.20 per conversation, $200/month minimum | 50% in 30 days or money back | You |
| Gorgias | Unlimited seats, priced by tickets ($10 to $900/month) | About $0.85 to $1.00 per AI interaction | None published | You |
| Zendesk | $55 to $149 per agent/month | $1.50 to $2.00 per automated resolution | None published | You |
| Intercom Fin | Your helpdesk, or $29+ per Intercom seat | $0.99 per outcome | None published | You |
FAQ
How much does Manifest AI cost?
$0.05 per AI reply, with a minimum of 10,000 replies ($500) a month. An AI-handled conversation averages 3 replies, or about $0.15.
Is there a minimum?
Yes. The minimum is 10,000 AI replies, or $500, a month.
Do I pay for helpdesk seats?
No. Use Manifest AI with BIK and the BIK helpdesk is free, with unlimited seats and unlimited tickets. BIK marketing is billed separately by unique contacts.
What does "unlimited" mean on annual?
We agree one price for the year from your current volume. If your conversations grow, say from 500,000 to 1 million during the year, your price doesn't change.
Do I pay per ticket or per resolution?
No. You pay only for AI replies. Tickets, resolutions and human replies are never billed.
What happens if automation is lower than promised?
you get your money back if we don't reach 80%+ automation of eligible conversations within 30 days of going live, or 90%+ after that.
Who builds my agents?
Our team does, during onboarding and for as long as you're a customer, with no limit on agents and automations.
Can I keep my current helpdesk?
Yes. Manifest AI hands off to Gorgias, Zendesk and Freshdesk. The free helpdesk applies when you use BIK.
Is there a free trial?
Yes. Every brand gets a 30-day free trial. Larger brands can also run a 90-day paid pilot before signing an annual contract.
How long does setup take?
About two weeks.
Book a demo to get your price at your volume.
