Best Unified Inbox Software for Shopify Support (2026)
We compared 8 unified inbox tools for Shopify brands on channel coverage, response speed, ecommerce fit and AI automation.
sonakshi nathani
Manifest AI News: October'26
This month's Manifest AI update brings Spin the Wheel upgrades and smarter product search to help shoppers find what they're looking for faster. Plus, get our playbook on improving your Shopify store search.
BIK Product Update: October'26
This month's BIK update brings four new releases: AI Agent Builder, AI Copilot, WhatsApp Number and Voice of Shoppers. Here's a quick look at what's new, plus our playbook on when to use journeys and when to use AI agents on WhatsApp.
BIK Product Update: Sept'26
BIK September updates: Email AI Agent handles order tracking queries autonomously, AI Impact Analytics proves ROI in one dashboard, plus AI Performance Report and Campaign Score shipped this month.
Manifest AI News: Sept'26
Manifest AI September updates: Shoppers can now send images to find matching products, and Customer Memory greets returning shoppers by name with full CRM order history stored automatically.
BIK Product Update: August'26
BIK August updates: Campaign AI Sales Agent turns WhatsApp replies into sales, Enrichment Handover structures agent tickets, and new escalation controls put you in charge of every AI handoff.
Manifest AI News: August'26
Manifest AI August updates: BigCommerce stores can now connect in under 2 minutes, and Custom REST API enrichment opens order tracking to any system you already run.
