8 Best Enterprise Ecommerce Platforms for 2023

The enterprise e-commerce market is experiencing rapid ecommerce growth, and businesses, regardless of their size, seek a suitable platform to fulfill their requirements. As we enter 2023, the need for a robust and versatile e-commerce solution for managing large-scale operations becomes more pronounced. Let's delve into the leading contenders among enterprise ecommerce platforms, focusing on their practical features, pricing, and advantages and disadvantages. This blog post aims to assist you in selecting the most suitable platform for your business needs.

What are enterprise ecommerce platforms

Enterprise ecommerce platforms are advanced software solutions designed to meet the complex needs of large-scale businesses. These platforms provide a comprehensive set of ecommerce tools and features to manage and scale online retail operations efficiently. They offer capabilities such as inventory management, order processing, customer relationship management, and customizable storefronts. Unlike basic ecommerce enterprise solution cater to the specific demands of high-traffic websites, multiple sales channels, and extensive product catalogs. They prioritize security, performance, and customization to empower large businesses to deliver exceptional online shopping experiences while efficiently handling the challenges of enterprise-level e-commerce.

Why is enterprise ecommerce growing so rapidly?

There are many reasons why enterprise ecommerce is growing so rapidly. Here are a few of the most important factors:

• The rise of mobile commerce: More and more people are shopping online using their mobile devices. This is creating a need for enterprise ecommerce platforms for enterprise that are mobile-friendly and optimized for mobile browsing.
• The growth of social media: Social media is a powerful tool for businesses to connect with customers and promote their products and services. Enterprise ecommerce platforms need to be able to integrate with social media platforms to make it easy for businesses to sell their products on social media.
• The increasing demand for personalization: Customers expect a personalized shopping experience, and enterprise ecommerce platforms need to be able to deliver on this expectation. This means offering features like product recommendations, abandoned cart recovery, and targeted marketing.
• The need for security: Enterprise ecommerce platforms need to have robust security features to protect customer data. This is especially important as more and more businesses are selling products and services online.
• The need for scalability: Ecommerce enterprise platforms need to be able to scale to handle a large volume of traffic and transactions. This is important for businesses that are growing rapidly or that expect to experience seasonal spikes in traffic.

These are just a few of the factors that are driving the growth of enterprise ecommerce. As the world becomes increasingly digital, businesses of all sizes are turning to ecommerce to reach new customers and grow their sales.

Here are some additional trends that are expected to further drive the growth of enterprise ecommerce in the coming years:

• The growth of omnichannel commerce: Customers want to be able to buy products and services across multiple channels, including online, in-store, and through mobile devices. Enterprise ecommerce platforms need to be able to support omnichannel commerce to meet this demand.
• The rise of artificial intelligence (AI): AI is being used in a variety of ways to improve the ecommerce experience, such as recommending products, personalizing the shopping experience, and detecting fraud. Enterprise ecommerce platforms that leverage AI will be at an advantage in the years to come.
• The growth of cloud computing: Cloud computing is making it easier and more affordable for businesses to launch and manage enterprise ecommerce platforms. This is expected to further drive the growth of enterprise ecommerce in the years to come.

Types of Enterprise Ecommerce Platforms

Enterprise e-commerce platforms come in various types to cater to the diverse needs of large businesses. Here are some common types of enterprise ecommerce platforms:

On-Premises E-commerce Platforms:

• On-premises solutions are installed and hosted on a company's own servers. They offer complete control over the platform but require significant IT infrastructure and maintenance.

Cloud-Based E-commerce Platforms:

• Cloud-based platforms are hosted on remote servers maintained by third-party providers. They offer scalability, flexibility, and reduced IT overhead, making them popular among enterprises.

Open-Source E-commerce Platforms:

• open-source ecommerce platform provide the source code for customization. Enterprises can modify the code to meet specific requirements, offering unparalleled flexibility and control.

SaaS (Software as a Service) E-commerce Platforms:

• SaaS platforms are subscription-based solutions hosted in the cloud. They provide a range of features and often come with regular updates and support.

Headless E-commerce Platforms:

• Headless platforms decouple the front-end (the customer-facing website) from the back-end (the e-commerce engine). This allows for greater flexibility in creating unique user experiences across various channels.

B2B E-commerce Platforms:

• These platforms are specifically designed for businesses that primarily sell to other businesses. They offer features like bulk ordering, account management, and custom pricing.

B2C E-commerce Platforms:

• B2C platforms focus on business-to-consumer sales. They prioritize features such as user-friendly interfaces, product recommendations, and online payment processing.

Multi-Vendor Marketplaces:

• Multi-vendor platforms enable multiple sellers to operate within a single e-commerce environment. They are suitable for enterprises aiming to create online marketplaces.

AI-Powered E-commerce Platforms:

• AI-driven platforms use artificial intelligence and machine learning to provide advanced features like personalized product recommendations, chatbots, and dynamic pricing.

Mobile E-commerce Platforms:

• Mobile-first platforms are designed with a strong emphasis on optimizing the shopping experience for mobile devices, catering to the growing number of mobile shoppers.

Global E-commerce Platforms:

• These platforms are equipped to handle international sales, offering features like multiple currency support, language localization, and cross-border shipping.

Subscription E-commerce Platforms:

• Subscription-based platforms are ideal for enterprises offering subscription box services or recurring product deliveries. They manage subscription billing and order fulfillment.

E-commerce Market Solutions:

• These platforms are designed for specific industries or niches, such as fashion, electronics, or food, and come with industry-specific features and integrations.

Custom-Built E-commerce Platforms:

• Some enterprises opt for fully custom e-commerce solutions developed from scratch to precisely match their unique requirements.

8 best enterprise ecommerce platforms

Here are the 8 top enterprise ecommerce platforms for your ecommerce store.

Shopify Plus

A cloud-based platform that is known for its ease of use and flexibility. It offers a wide range of features, including a drag-and-drop editor, a variety of themes, and a powerful marketing engine. Shopify Plus is a good choice for businesses of all sizes, but it is especially popular with small and medium-sized businesses.

• Drag-and-drop editor: This allows you to easily create and customize your online store.
• Themes: There are over 70 free and premium themes to choose from, so you can find the perfect look for your store.
• App store: There are over 6,000 apps available in the Shopify App Store, so you can add additional functionality to your store.
• Payment gateways: Shopify integrates with over 100 payment gateways, so you can accept payments from your customers in a variety of ways.
• Shipping: Shopify integrates with over 100 shipping carriers, so you can easily calculate and track shipping costs.

Here are some of the pros and cons of Shopify Plus:

Pros:

• Wide range of features and functionality: Shopify Plus offers a wide range of features and functionality.
• Scalable: Shopify Plus is scalable, so you can easily grow your store as your business grows.
• Easy to use: Shopify Plus is easy to use, even for businesses with no prior ecommerce experience.
• Support: Shopify offers 24/7 support, so you can always get help when you need it.

Cons:

• Cost: Shopify Plus pricing is higher than some other enterprise ecommerce software.
• Customization: Shopify Plus can be customized, but it is not as customizable as some other platforms.
• Integrations: Shopify Plus integrates with a wide range of third-party apps, but it is not as well-integrated with some other platforms.

Here are some reviews of Shopify Plus:

• G2 Crowd: 4.5/5 stars (out of 10,000+ reviews)
• Capterra: 4.5/5 stars (out of 10,000+ reviews)

BigCommerce

A scalable platform that is known for its performance and reliability. It offers a wide range of features, including a drag-and-drop editor, a variety of themes, and a powerful marketing engine. BigCommerce is a good choice for businesses that are looking for a reliable and scalable platform.

• Scalability: BigCommerce Enterprise ecommerce platform is designed to scale with your business, so you can be confident that your website will be able to handle even the most demanding traffic spikes.
• Security: BigCommerce Enterprise is committed to security, and your data is protected by a variety of measures.
• Customization: BigCommerce Enterprise ecommerce platform gives you the flexibility to customize your website to match your brand and your needs.
• Integrations: BigCommerce Enterprise integrates with a variety of other systems, so you can easily connect your website to your inventory management system, your accounting system, and other business applications.
• Marketing tools: BigCommerce Enterprise includes a variety of marketing tools that you can use to promote your products and drive sales.

Here are some of the pros and cons of BigCommerce Enterprise:

Pros:

• Scalable
• Secure
• Customizable
• Integrates with other systems
• Marketing tools
• Good customer support

Cons:

• Can be expensive
• Not as easy to use as some other platforms
• Limited features compared to some other platforms

Reviews

• Capterra: 4.5/5 stars (out of 10,000+ reviews)
• G2 Crowd: 4.5/5 stars (out of 10,000+ reviews)

Manifest AI

Manifest AI is an GPT powered enterprise ecommerce platform that uses artificial intelligence (AI) to help businesses improve their customer experience. It offers a variety of features, including:

• Automated customer service: Manifest AI can answer customer questions and resolve issues automatically, freeing up human customer service representatives to focus on more complex tasks.
• Personalized product recommendations: Manifest AI is an enterprise ecommerce platform can use AI to recommend products to customers based on their past purchase history, browsing behavior, and other factors.
• Seamless product discovery: Manifest AI can help you in discover the product you are looking for by submitting your requirement to the chatbot.
• Multilingual support: Manifest AI can understands more than 95 languages and can gain the users trust by responding in their native languages.

Here are some of the pros and cons of using Manifest AI as an enterprise ecommerce search software:

Pros:

• One & only GPT powered AI to improve customer experience
• Can automate customer service tasks
• Can understands 95+ languages
• Install in less than 5 minutes
• Has a forever free plan
• Trains automatically

Cons:

• limited to ecommerce stores
• limited features

BIK

BIK is a marketing automation tool that can be used by enterprise ecommerce platforms to automate their marketing campaigns. It offers a wide range of features, including:

• Campaign creation and management: BIK allows you to create and manage marketing campaigns across multiple channels, such as email, social media, messenger, and SMS.
• Audience segmentation: BIK is an enterprise ecommerce platform allows you to segment your audience based on their demographics, interests, and purchase history. This allows you to create more targeted and effective marketing campaigns.
• Automation: BIK allows you to set multichannel automations on Instagram, WhatsApp, email & messenger. Set comments & DM automations in 3 steps.
• Reporting and analytics: Bik provides detailed reporting and analytics so you can track the performance of your marketing campaigns and make necessary adjustments.

Pros:

• Wide range of features
• Easy to use
• Affordable
• Effective for targeting and personalizing marketing campaigns
• Detailed reporting and analytics

Cons:

• Not as well-known as some other marketing automation tools
• Limited support options

Oracle Commerce Cloud

Oracle Commerce Cloud is a cloud-based platform that offers a wide range of features and functionality. It is a good choice for businesses of all sizes, but it is especially popular with large enterprises.

Features:

• Scalability: Oracle Commerce Cloud is designed to scale to handle a large volume of traffic and transactions.
• Security: Oracle Commerce Cloud offers a high level of security to protect customer data.
• Customization: Oracle Commerce Cloud is highly customizable, so businesses can tailor the platform to their specific needs.
• Integrations: Oracle Commerce Cloud can be integrated with a wide range of other systems, such as ERP, CRM, and marketing automation platforms.
• Analytics: Oracle Commerce Cloud provides businesses with insights into their customers and their shopping behavior.

Pros:

• Scalability
• Security
• Customization
• Integrations
• Analytics

Cons:

• Cost
• Complexity
• Support

Reviews:

• G2 Crowd: 4.5/5 stars (out of 1,000+ reviews)
• Capterra: 4.5/5 stars (out of 1,000+ reviews)

Adobe Commerce

Adobe Commerce (formerly Magento) is a powerful enterprise ecommerce platform that offers a wide range of features and functionality. It is a good choice for businesses of all sizes, but it is especially popular with large businesses.

Scalability: Adobe Commerce is designed to scale to handle a large volume of traffic and transactions.

• Flexibility: Adobe Commerce is highly customizable, so businesses can tailor it to their specific needs.
• Integrations: Adobe Commerce integrates with a wide range of other systems, making it easy to connect with your existing IT infrastructure.
• Security: Adobe Commerce is a secure platform that protects your customer data.
• Analytics: Adobe Commerce provides powerful analytics tools that help you track your sales performance and improve your marketing campaigns.

Here are some of the pros and cons of Adobe Commerce:

Pros:

• Powerful platform with a wide range of features
• Highly scalable and flexible
• Integrates with a wide range of other systems
• Secure platform with strong security features
• Powerful analytics tools to track sales performance

Cons:

• Complex to set up and use
• Can be expensive
• Not as user-friendly as some other platforms

Here are some reviews of Adobe Commerce:

• G2 Crowd: 4.5/5 stars (out of 10,000+ reviews)
• Capterra: 4.5/5 stars (out of 10,000+ reviews)

Salesforce Commerce Cloud

Salesforce Commerce Cloud is an enterprise ecommerce platform that offers a wide range of features and functionality. It is a good choice for businesses that need a scalable, secure, and feature-rich platform.

Here are some of the key features of Salesforce Commerce Cloud:

• Scalability: Salesforce Commerce Cloud is designed to scale to meet the needs of even the largest businesses. It can handle a high volume of traffic and transactions, and it can be easily customized to meet the specific needs of your business.
• Security: Salesforce Commerce Cloud is built on a secure foundation, and it offers a variety of security features to protect your data. These features include data encryption, fraud protection, and access control.
• Features: Salesforce Commerce Cloud offers a wide range of features to help you run your ecommerce business. These features include:
• Product management
• Order tracking management
• Marketing automation
• Customer support
• Reporting and analytics

Here are some of the pros and cons of Salesforce Commerce Cloud:

Pros:

• Scalable
• Secure
• Feature-rich
• Easy to use
• Highly customizable
• Wide range of integrations
• Excellent customer support

Cons:

• Expensive
• Complex to set up and manage
• Not as well-known as some other platforms

Here are some reviews of Salesforce Commerce Cloud:

• G2 Crowd: 4.5/5 stars (out of 1,000+ reviews)
• Capterra: 4.5/5 stars (out of 1,000+ reviews)

Ultra Commerce

It is a cloud-based enterprise ecommerce platform that offers a wide range of features and functionality. It is a good choice for businesses that are looking for a platform that is easy to use and that offers a good user experience. Ultra Commerce is also a good choice for businesses that are looking to scale their ecommerce operations.

Here are some of the features of Ultra Commerce:

• Headless commerce: Ultra Commerce is a headless commerce platform, which means that the front-end and back-end are decoupled.
• Personalization: Ultra Commerce is an enterprise ecommerce platform offers a variety of personalization features that businesses can use to create a more personalized shopping experience for their customers.
• Marketing automation: Ultra Commerce integrates with a variety of marketing automation tools, which businesses can use to automate their marketing campaigns.
• Reporting and analytics: Ultra Commerce offers a variety of reporting and analytics tools that businesses can use to track their ecommerce performance.
• Scalability: Ultra Commerce is a scalable platform that can handle a large volume of traffic.

Here are some of the pros and cons of Ultra Commerce:

Pros:

• Easy to use
• Good user experience
• Headless commerce
• Personalization features
• Marketing automation integrations
• Reporting and analytics tools
• Scalable

Cons:

• Not as well-known as some other platforms
• Limited support options
• Can be expensive

Reviews:

• G2 Crowd: 4.5/5 stars (out of 100+ reviews)
• Capterra: 4.5/5 stars (out of 100+ reviews)

How to choose the best enterprise ecommerce platform?

Choosing the best enterprise e-commerce platform involves considering these key factors:

1. Scalability: Ensure the platform can grow with your business's increasing demands.
2. Customization: Look for flexibility to adapt the platform to your unique needs.
3. Cost: Assess the total cost, including licensing, hosting, and development expenses.
4. Integration: Check if the platform easily integrates with your existing systems.
5. Support: Evaluate the level of customer support and resources provided.
6. Security: Prioritize robust security features to protect customer data.
7. Performance: Ensure the platform can handle high traffic volumes effectively.
8. User Experience: Opt for a user-friendly interface for both customers and administrators.
9. SEO Capabilities: Confirm strong SEO features for visibility in search results.
10. Reviews: Read reviews and seek recommendations from businesses with similar needs.
11. Budget: Align your choice with your budget and long-term growth plans.
12. ROI: Consider the platform's potential to drive revenue and ROI.

By weighing these factors, you can select the enterprise ecommerce platform that best aligns with your business goals and requirements.

Conclusion

The enterprise ecommerce market is growing rapidly, and businesses of all sizes are looking for the best platform to meet their needs. In this blog post, we have reviewed the 8 best enterprise ecommerce platforms for 2023. These platforms offer a wide range of features and functionality, so you can choose the one that best suits your business.