BIK Product Updates

Welcome to this month’s BIK - News, your monthly product updates Let’s dive in 👇 New Journey's Store Router Behavior We’ve upgraded the Journeys Store Router to make routing more predictable and interruption-free. Keyword flows are now prioritized first, followed by AI routing when no keyword

Welcome to this month’s BIK - News, your monthly product updates Let’s dive in 👇 Smart Retry for Campaigns - Higher Delivery, Less Effort Smart Retry automatically retries failed WhatsApp messages within a selected time window of 2 hours to 5 days (default is 48h), instead of stopping at

Welcome to this month’s BIK - News, your monthly product updates Let’s dive in 👇 WhatsApp calling in BIK Helpdesk - When Conversations need a voice When chat isn’t enough Some conversations need a real voice. Agents can now make and receive WhatsApp voice calls directly inside BIK

Welcome to BIK’s Product Updates 👋🏼 We’re back with new features and upgrades to help you run smarter campaigns, improve deliverability, and manage conversations more efficiently. Read on to learn what’s new at BIK. Introducing MM Lite API for WhatsApp Meta has launched a new API called Marketing

We’re starting the year strong by introducing incredible new features for BIK customers to supercharge your workflow and help you deliver top-notch engagement and customer support. Let’s dive in! New AI Features to Boost Your Team’s Efficiency AI Email Auto-Responder Free up to 80% of your Support