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Product Updates July'25

Welcome to BIK’s Product Updates 👋🏼 We’re back with new features and upgrades to help you run smarter campaigns, improve deliverability, and manage conversations more efficiently. Read on to learn what’s new at BIK. Introducing MM Lite API for WhatsApp Meta has launched a new API called Marketing

How Transformer Table Increased Its Conversion Rate by 14.7x with Manifest AI

Founded in 2016 by seven friends in Montreal, Transformer Table specializes in innovative, space-saving furniture. Its flagship product is an extendable dining table that can accommodate 12 people and adjusts from 18 inches to 10 feet. The company prides itself on quality craftsmanship, using sustainably sourced hardwoods and planting 10

How Icy Bear Dental Improved Conversions by 2.65x and Cut Customer Support Time to 30 Minutes

Icy Bear - an Oral Care Brand started by Dr. Hanna Kinsella - Founder & Principal Dentist of Kiln Lane, a private practice dental firm, and Icy Bear.  Icy Bear was started to provide a luxury line of dental products formulated for various oral care needs with high-performance ingredients to

BIK Product Updates- Jan'25

We’re starting the year strong by introducing incredible new features for BIK customers to supercharge your workflow and help you deliver top-notch engagement and customer support. Let’s dive in! New AI Features to Boost Your Team’s Efficiency AI Email Auto-Responder Free up to 80% of your Support

Manifest Product Updates Jan'25

We’re excited to start the year with fantastic updates aimed at enhancing the Manifest AI experience for both your brand and your customers From a sleeker experience to smarter analytics, here’s what’s new and exciting: Say Hello to the Master Widget!  This is one of our favorites

How Mitchell Brands achieved a 30x ROI Consistently with Manifest AI

Founded over 65 years ago, The Mitchell Group began with a mission to create safe, effective skincare solutions for diverse skin needs. From addressing dark spots to uneven skin tone, their products are trusted worldwide for their quality and safety. With cutting-edge U.S., Switzerland, and France laboratories and a

How Enamor used gamification on its website to increase engagement by 40%

Enamor is a prominent Indian lingerie and athleisure brand known for its quality, comfort, and inclusive approach. Since its founding in 2003, the brand has become known for premium fabrics and styles prioritizing fit and support across a wide range of products, including bras, panties, and activewear. With a focus

How Kushal's Jewellery Achieved 27x ROI & Streamlined Support with BIK.ai CRM

Kushaal's Jewelry is a premium jewelry brand known for its exquisite craftsmanship and elegant designs. Catering to a diverse clientele, the brand offers a wide range of products, from traditional ornaments to contemporary pieces that appeal to modern tastes. With a strong offline and online presence (1.5Mn

How Bunaai Achieved 80x ROI and Streamlined 10k+ Monthly Support Tickets with BIK.ai

Bunaai is a renowned fashion and lifestyle brand celebrated for its contemporary ethnic wear. Known for its unique designs and superior quality, Bunaai has cultivated a strong online presence (1.3Mn+ Instagram followers and 500k monthly website traffic) and a loyal customer base. Challenge Bunaai sought to overcome the following

How Deyga Cosmetics Achieved 38x ROI and Automated Engagement for 1M Instagram Followers with BIK

Deyga Cosmetics is a leading beauty and skincare brand renowned for its natural and organic products. With a strong online presence and a growing customer base, Deyga focuses on delivering high-quality products while ensuring an excellent customer experience across all touch points. Challenge Deyga Cosmetics faced the challenge of: 1.

How Tata Simply Better Doubled Their D2C Revenue Within 3 Months of Implementing BIK

Tata Simply Better is a leading D2C brand from the house of Tata Consumers specializing in premium products that blend quality and sustainability. Despite a growing online presence, the brand sought to streamline its customer engagement and maximize revenue from its direct-to-consumer (D2C) channels. Challenge With a surge in website

How Of One Sea Achieved a 4x Conversion Rate and Saved 85% on Their Support Costs with Manifest AI

Of One Sea is a sustainable fashion brand committed to offering eco-friendly, stylish clothing while promoting a mindful lifestyle. With a mission to create a positive environmental impact, the brand attracts a diverse audience passionate about sustainability and quality. To better engage its growing customer base, Of One Sea sought

5 AI Innovations for your BFCM eCommerce Success

With BFCM coming up soon, everyone’s busy planning new strategies to top last year’s results. If you’re looking for a way to give your eCommerce business a boost, consider using AI. This year, AI is offering some great new tools that can really change how customers shop

5 Ways to Automate 96% of Your Store’s Customer Support with AI

I recently had a conversation with a customer who runs a beauty brand on Shopify Plus. They were curious about why they should consider automating customer support with AI when their team of agents is already handling it well. And I explained, today, you're managing 100 customer support